Support Services Secretary - HSB Washtenaw Community College Ann Arbor
Support Services Secretary - Hsb
Washtenaw Community College
Short Description :
Telephone etiquette Provide clerical and secretarial services for divisions, departments and faculty as assigned This Office Professional/Technical union position provides clerical services in support of instruction at Washtenaw Community College Ability to appropriately handle ,…
Full Description :
Position Summary: This Office Professional/Technical union position provides clerical services in support of instruction at . Services include office secretarial duties for faculty and staff, production of instructional materials (in particular those needed by the appropriate department), and communication with students, staff and the general public regarding programs, courses and general information about the College. Specific responsibilities will vary by location of assignment and time of year.
Essential Job Duties and Responsibilities:
Provide clerical and secretarial services for divisions, departments and faculty as assigned; assist in the provision of such services throughout instruction as directed by the division or department supervisor (with the Dean serving as the supervisor of record).
Prepare documents, coordinate and provide information and services using required information technology.
Work with faculty and division counselors to maintain current knowledge of information pertinent to assigned divisions and departments.
Assist students and visitors; help coordinate the process of getting individuals to the professional staff and services that meet their needs by appointment, referral, telephone, walking and/or the internet.
Report any breach in IT Security plan to appropriate Dean.
Provide students, members of the College community, and the general public with accurate information about assigned divisions and departments, assigned faculty and the College in a professional manner.
Support faculty, department chairs and other professional staff, as assigned, in preparation of instructional materials and College-related reports.
Maintain instructional and other College-related files, including tests, and other confidential information.
Gather, organize, and compile data using multiple resources including written publications and electronic media.
Coordinate duplication and College-related mail and message services for assigned staff.
Order and maintain supplies, materials and publications as needed
Regular attendance on campus is required for this position.
Other duties as assigned.
Minimum Required Knowledge, Skills and Abilities:
High school diploma or GED equivalent and 0-2 years relevant work experience.
Demonstrated computer ability in current WCC office software applications (word processing, spreadsheets and access).
Demonstrated skills in interpersonal communication and the use of office communication technology when interacting with students, staff and the general public.
Ability to learn and use technical software appropriate to areas of assignment, including software to generate charts, graphs and mail merges, Internet, and other College programs.
Proficiency in basic math, spelling, proofreading, filing and telephone etiquette. Note taking ability at 80% accuracy, keyboarding ability at 50 wpm.
Ability to appropriately handle confidential materials and organize own workload.
Posting Date: 03/17/2020
Open Until Filled Yes
Special Instructions to Applicants:
Our college strives to make a positive difference in people’s lives through accessible and excellent educational programs and services.
Please complete all sections of the application and submit required documents.
seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve our diverse community and to build on the success of our students faculty & staff. is committed to creating an inclusive, welcoming environment.
is an Affirmative Action/Equal Opportunity Employer.