Admitting Representative-Preble County Medical Center-Part-time 2nd Shift Kettering Health Network Eaton

Title Admitting Representative-preble County Medical Center-part-time 2nd Shift
Date 28 October 2020
Company Kettering Health Network
City Eaton

Short Description :

Strong guest relations and exceptional customer service Ensuring that payer sources and payment arrangements and options have been discussed With nearly 14,000 employees and 2,100 physicians, Kettering Health is committed to transforming the healthcare experience with ,…

Full Description :

Overview:
Kettering Health is a not-for-profit network of nine hospitals, Kettering College, and over 160 outpatient facilities serving southwest Ohio. Patients have access to high quality maternity care, state-of-the-art cancer fighting technology, Ohio’s leading heart hospital, as well as revolutionary brain and spine surgery. With nearly 14,000 employees and 2,100 physicians, Kettering Health is committed to transforming the healthcare experience with world class health services for every stage of life.
Kettering Health recently celebrated the 50th anniversary of Kettering Medical Center.
As a faith-based organization we are dedicated to treating all patients with love and respect regardless of religious preference. Multi-denominational Spiritual Services are offered at the network every day.
Responsibilities & Requirements:

Job Responsibilities

Patient Access Admitting Representative position’s major duties include, but are not limited to the following:

  • Registering out-patient, emergency, and in-patient guests while demonstrating strong guest relations and exceptional customer service
  • Reviewing all scheduled outpatient visits prior to service to insure that all patients have been screened for discounts
  • Ensuring that payer sources and payment arrangements and options have been discussed
  • Assist patients with the completion of Financial Assistance Forms, HCAP Application and Medicaid Applications (if applicable)
  • Review an account for quality and confirmation and can demonstrate the ability to update all aspects of a patient account
  • Demonstrate knowledge of all compliance or legally required registration forms, consents, literature and documents
  • Communicate effectively with hospital staff and patients on a regular basis

Job Requirements

  • High School graduate or equivalent.
Preferred Qualifications:
  • Previous registration/medical office experience
  • One year customer service experience
  • Excellent written and oral communication skills
  • Computer literate and very strong with Excel
  • Ability to work collaboratively with team members

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