|Title||Safe Care Assistant (front Desk)|
|Company||Brigham and Women's (BWH)|
This is a temporary opportunity up to 40 hours/wk.Part-time can be available for 20 hours
Various work locations available.
Could lead to other permanent opportunities
Boston, Chestnut Hill, Foxborough, Westwood, Weymouth, Pembroke, Braintree, Scituate
Must be able to work Day, Evening, Overnight and Weekend shifts for the following temporary roles:
Brigham and Women’s Hospital is committed to putting every Patient First. Every employee plays a role in providing a positive impact on patients and the care they receive at Brigham and Women’s Hospital. Our service will be distinguished by the delivery of high-quality and safe patient care, respect and dignity in all interactions with patients, families and colleagues and by customer service excellence.
All employees are expected to embrace this commitment and demonstrate behavioral competencies in the following areas:
People: Focus on serving the community through collaboration and respect
Self Management: Accountability, professionalism and commitment to growth and development
Organization: A commitment to quality, service and exceptional performance
Meeting these expectations is key to the success of the department and the organization.
Mask and Attestation Greeters: At designated hospital entrances request all who enter the building sanitize their hands, distribute face masks and ensure they are properly applied. Confirm all who enter the building are symptom free via Partners COVID pass or verbal attestation.
Patient Screeners: Greet patients and visitors at hospital entrances and confirm they are COVID-19 asymptomatic; also escort patients and their visitors with finding their destination within the hospital.
Social Distancing Monitor: Monitors hallways, elevators, stairwells and congregating areas to ensure that individuals are maintaining a safe 6 ft. distance from one another.
Personal Protective Equipment (PPE) Distribution: At designated stations throughout the interior of the hospital provide employees with required Personal Protective Equipment (masks, scrubs, face shields, etc.)
BWH Behavioral Competencies
1. People: Focus on serving the community through collaboration and respect
Inclusiveness : Maintain an environment where individuals value and respect differences in all situations. Stand firm against intolerance and bias to create a welcoming environment and respect all individuals regardless of race, gender identity, ethnicity, language, sexual orientation, age, physical or mental ability, religion, socio-economic status, or national origin.
Open Communication: The ability to effectively articulate and receive information in a clear, concise and timely manner.
Building Collaborative Relationships: Identifying opportunities and taking action to build relationships between one’s area and other areas, teams, departments, units, or organizations to help achieve organizational goals.
Organizational Awareness: Understand how one’s own work affects the organization as a whole and demonstrate a commitment to the organizational goals.
2. Self Management: Accountability, professionalism and commitment to growth and development
Embracing Change: Demonstrate adaptability and openness to organizational changes needed to improve effectiveness and goals.
Learning Oriented: Predisposed to pursue learning opportunities even outside own comfort zone, one stays abreast of new tools and methods, rising to add value and build challenge in current assignments.
Professionalism: Practice respect for self and others; and adhere to BWH standards, policies, and procedures at all times.
3. Organization: A commitment to quality, service and exceptional performance
Quality and Safety Focus: Responsible for meeting standards of performance or outcomes in a safe manner while avoiding risks.
Efficiency and Performance Improvement: Systematic approach to improve performance by eliminating waste, non-value added activities and variability in processes.
Problem Solving: Able to gather appropriate data and diagnose the cause of the problem before taking action; and if necessary develop alternative courses of action.
Service Excellence: Focusing one’s efforts towards anticipating, meeting and exceeding the expressed and unexpressed needs or expectations of internal and external customers.
Brigham and Women’s Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability.
Job Types: Full-time, Part-time, Temporary
Pay: $15.00 - $16.00 per hour
Annuitants may be required to have a valid state driver’s license, a safe driving record, and. Fingerprint check, state and county checks).
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