Car Concierge Shift Oxnard

Title Car Concierge
Date 05 September 2020
Company Shift
City Oxnard

Short Description :

Clean driving record Solving problems by working hand in hand with internal Sales, Financing, and Field Support Reps Fullystocked kitchen with snacks and drinks ,…

Full Description :

SHIFT is still hiring for all positions during the height of the COVID. We've taken the necessary precautions to protect you and our customers. Come join our team!

As the face of Shift you will be directly responsible for bringing trust and simplicity to all of our appointments with each and every customer. Your success in the role will ensure that the company provides all of our customers with the smoothest and easiest experience possible.

You’ll Work On

  • Evaluating customer’s vehicles and providing them with accurate vehicle valuations
  • Providing customers smooth and easy test drive and delivery appointments
  • Facilitating the purchase and sale of vehicles by becoming an expert on DMV paperwork
  • Solving problems by working hand in hand with internal Sales, Financing, and Field Support Reps
  • Making efficient decisions to ensure successful appointments and excellent customer experience.
  • Partnering with the customer to provide excellent service on a daily basis during every interaction

You Have

  • Interest in customer service and connecting with people.
  • High attention to detail.
  • A strong ability to learn quickly and adapt to new situations.
  • Self-motivation and team-orientation.
  • Calm demeanor under pressure.
  • Eagerness and desire to take on new responsibilities.
  • Highly effective oral and written communication, interpersonal, and organizational skills.
  • Flexibility with your schedule and are open to working mornings, nights, and weekends.
  • Valid driver's license and a clean driving record.

Nice to have

  • Previous startup experience.
  • Previous retail sales experience with consumer technology.
  • Experience with Salesforce and Slack.

Perks

  • plenty of opportunities for bonuses and incentives!
  • Fully-stocked kitchen with snacks and drinks.
  • Potential to earn monthly bonuses on top of your normal compensation.
  • Competitive medical / vision / dental benefits for full-time employees and their families.
  • Flexible part time and full time schedules available.

To learn more, check our our Concierge web page here: www.shift.com/concierges

Job Types: Full-time, Part-time

Pay: $37,000.00 - $83,000.00 per year

Experience:

  • Customer Service: 1 year (Preferred)

Work Remotely:

  • No

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