Night Auditor/Front Desk Red Roof Inn St. Louis

Title Night Auditor/front Desk
Date 2020
Company Red Roof Inn
City St. Louis

Short Description :

Checking in/out, wake up/courtesy calls, and handling guest concerns and requests Uses our front desk computer system to complete customer transactions and run reports Communicates with the housekeeping team to be aware of room availability or guests WHAT DOES A DAY AS ,…

Full Description :

WHO IS OUR IDEAL CANDIDATE?

  • Someone to help our guests! Show off your city and be the tour guide for the guests – send them to your local favorites.
  • Make an impact on your guests by making each experience unique and tailored to them.
  • Sincere smiles go miles – we want someone who loves hospitality. When was the last time you did something nice for someone?
  • Empowered individuals are our favorite – be your bold self.

WHAT DOES A DAY AS A FRONT DESK REPRESENTATIVE LOOK LIKE?

  • Welcomes guests and assists them with their stay, including checking in/out, wake up/courtesy calls, and handling guest concerns and requests
  • Takes reservation requests and making adjustments to reservations as needed
  • Works with Hotel Management and other team members to provide an excellent guest experience
  • Uses our front desk computer system to complete customer transactions and run reports
  • Communicates with the housekeeping team to be aware of room availability or guests

QUALIFICATIONS

  • HS Diploma or equivalent work experience
  • 1-2 years in a previous customer service position
  • Basic office skills (i.e. math, cash handling, computer skills, etc.)

Job Types: Full-time, Part-time

Pay: $11.00 - $14.00 per hour

Schedule:

  • 8 Hour Shift
  • Monday to Friday
  • Night Shift
  • Weekends

Experience:

  • Night Audit: 1 year (Preferred)

Education:

  • High school or equivalent (Preferred)

This Company Describes Its Culture as:

  • Detail-oriented -- quality and precision-focused

Work Remotely:

  • No

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