|Title||Customer Service Representative|
|Date||30 May 2020|
|City||Bothell, WA 98011|
Imagine working for a Company that customers love doing business with! Advance your career with Heilind, whom customers voted The Best Electronic Distributor for the 7th straight year! Customers prefer Heilind more than 3 to 1 over the nearest competitor! (Source; Bishop & Associates, the leading market research firm for the interconnect industry, annual customer survey)
The major objective for this position is to provide essential elements of support for the Inside Sales Staff and Branch Management Team, while learning the key areas of our business in hopes of positioning yourself for future growth within the organization. The Customer Service position is responsible for order entry and maintenance, reporting, backlog review, spreadsheet administration, and providing overall support of important branch administrative needs.
A strong predictor of success for a Customer Service Rep is the ability to manage multiple daily tactical priorities at a quick pace. Your ability to fully engage with the entire branch team and deliver a high level of service to both internal and external customers will ensure the branch’s customers are continually delighted with the Heilind experience.
A Customer Service Representative for Heilind needs to have an associate’s degree or 1-2 years of progressively responsible experience in an office or related customer service environment, or equivalent combination of education and experience. Excellent communication skills are essential along with advanced knowledge of Excel, Outlook and Word.
Employee Value Proposition
Heilind is growing rapidly! We are the preeminent brand in electronic distribution, synonymous with world class service, quality people, global reach and an unsurpassed inventory of quality products. We consistently exceed our customer expectations and in 2019, Bishop & Associates, the leading interconnect industry market research firm, ranked Heilind the #1 distributor in the interconnect industry for the 7th straight year! You now have an opportunity to establish a long term career with a dynamic company with an excellent reputation that provides exceptional support, employee development and advancement opportunities. Be part of our exciting team, our global expansion, enhanced product portfolio and corporate growth goals. Make a measurable career move where you own the branch operations, create growth opportunities for your team and delight customers. All of this while advancing your career and realizing your earnings potential!
This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. ‘Green Card Holder’), Political Asylee, or Refugee
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