Big O Tires Store Manager Big O Tires Hayward Hayward

Title Big O Tires Store Manager
Date 03 January 2021
Company Big O Tires Hayward
City Hayward

Short Description :

And State Environmental regulations Big O Tires is your full service automotive center and we are committed to providing the best service not only to our guests, but to our employees, too Ensures Company standards for cleanliness for the sales ,…

Full Description :

BIG O TIRES IS HIRING! We are looking for customer service-driven individuals who want to expand their skills in the fast paced automotive industry. Big O Tires is your full service automotive center and we are committed to providing the best service not only to our guests, but to our employees, too!

If you believe in Empowering Ownership, Giving Legendary Guest Service and are committed to Operational Excellence, we want you to join our team!

POSITION SUMMARY:
As the Store Manager for Big O Tires, you will maximize store profitability by demonstrating strong sales results, controlling expenses, protecting company assets, and by ensuring that store standards and processes for customer care, merchandising and operations are consistent and well executed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Demonstrates leadership in driving sales and profitability by achieving or exceeding all established store budgeted financial goals
  • Understands the impact surrounding KPI’s and level sets employee expectations to achieve positive results. Maintains payroll and controllable expenses on P&L.
  • Personally demonstrates high level of customer engagement and sets expectations for team.
  • Ensures Company standards for cleanliness for the sales floor, stockroom, restrooms, cash wrap and hospitality area.
  • Provides clear and consistent feedback to employees on a regular basis. Coaches for performance.
  • Controls inventory and expenses.
  • Understands, executes and trains all cash handling and reporting functions
  • Able to build teams, motivate, lead and influence others.
  • Strong problem solving skills and the ability to make good decisions. Able to persist through challenges.
  • Goal oriented and results driven.
  • Exemplifies the highest standards of integrity and trust.
  • Hires, trains, assigns duties and schedules work hours, monitors and evaluates job performance, disciplines, and terminates employees in accordance with company procedures and policies.
  • Responsible for financial performance. Looks for opportunities to grow the business and improve profitability. Drives sales and car count.
  • Maintain building and equipment.
  • Prepare paperwork associated with revenues, sales statistics, employee records, etc.
  • Open and close store(s).
  • Monitors inventory levels to prevent shrinkage; orders and receives supplies as needed.
  • Resolve/handle customer complaints within the established guidelines.
  • Operate point of sale hardware and software and look up information for various applications.
  • Prepare and inspect work orders, VIP Checklist and Vehicle Inspection Form (Health Check) for completeness.
  • Ensure compliance with OSHA and Federal and State Environmental regulations.

Job Type: Full-time

Benefits:

  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday
  • Weekends

Supplemental Pay:

  • Bonus pay
  • Commission pay

Experience:

  • Automotive Repair Management: 1 year (Preferred)
  • Automotive repair: 1 year (Preferred)

License/Certification:

  • Driver's License (Preferred)

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