Delivery Station Liaison - Full Time (40 Hours) - DLX9 - Culver City, CA, USA Amazon.com Services LLC Culver City

Title Delivery Station Liaison - Full Time (40 Hours) - Dlx9 - Culver City, Ca, Usa
Date 2020
Company Amazon.com Services LLC
City Culver City

Short Description :

Browsers, window navigation and instant messenger tools Its making sure we put smiles on customers faces High School ,…

Full Description :

Basic Qualifications
  • High School or equivalent diploma
  • Experience with Windows Operating Systems and Microsoft Outlook
  • Familiarity with multiple web browsers, window navigation and instant messenger tools
Preferred Qualifications
  • Previous experience in Customer Service
  • Ability to effectively prioritize work time to ensure efficiency
  • Experience working on a merchandising/brand ambassador team
  • Demonstrates integrity and has track-record of earning trust
If you are an internal applicant, please reach out to your local HR representative to discuss transfer eligibility per the US CS/VCS Transfers policy.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
The address for this role, is: 5750 Mesmer Avenue, Culver City, CA 90230
The schedule for this role, subject to change based on business need, will be: Tuesday-Saturday 10:00AM-7:00PM
This is a Full-Time (40 hours per week) position. The average amount of scheduled hours generally consists of 40 hours per week, with the expectation to work additional hours in a week if there is a customer need.
At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders.
As a Delivery Station Liaison, you will help improve the customer experience by providing real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.
As a Delivery Station Liaison, you will be responsible for:
  • Communicating with customers directly by phone and by email
  • Empathizing with and prioritizing customer needs
  • Upholding company values in working with every customer
  • Resolving issues and setting appropriate expectations with customers
  • Clearly understanding and responding appropriately to the issues that customers present
  • Consistently composing a grammatically correct, concise, and accurate written response to customers
  • Approaching problems logically and with good judgment to ensure the appropriate customer outcome
  • Making quick and effective decisions on behalf of the customer
  • Working a flexible, full time schedule (40+ hours per week)
  • Working from inside an Amazon Logistics (AMZL) delivery station
  • Performing the following tasks:
  • Carry, lift, push and pull up to 49 pounds
  • Stand, kneel, crouch, and/or stretch during shifts up to 12 hours long
  • Work in an environment where the noise level varies (personal protective equipment provided)
  • Work in an environment where the temperature may vary

Recomended Jobs

  Human Resources Expert

Date : 25 September 2020 | Company : TARGET | Location : Culver City

As part of our collaborative and guest-obsessed team, you help us create an experience that makes guests say, “I love Target!” When you work at Target, you’re…


  Representative I, Mail Services

Date : 25 September 2020 | Company : Herbalife Nutrition | Location : Torrance

Sorting, routing, and distributing of all incoming and outgoing mail pieces to all departments (HP1, HP3, LA Live, LADC, and HIM).


  Seasonal Part Time Ambassador- Beverly Hills

Date : 25 September 2020 | Company : Tiffany & Co. | Location : Beverly Hills

Spending most of the day on your feet, enhance the customer experience with hospitality and store amenities to create personalized experiences with the goal of…


  Retail Sales Associate

Date : 25 September 2020 | Company : Staples Stores | Location : Los Angeles

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity,…


  Customer Service Representative

Date : 25 September 2020 | Company : MBO Partners | Location : Los Angeles

Initiate and receive phone calls to and notify depositors as appropriate. Initiate and receive phone calls to and from customers to notify and assist depositors…