SERVERS IHOP Phoenix

Title Servers
Date 15 June 2020
Company IHOP
City Phoenix

Short Description :

IHOP employees and guests Handle guest complaints in a professional, courteous and timely manner, thank guests, and invite them to return Provide promptly, efficient, courteous service to all guests Service includes greeting, seating, talking and serving orders, taking ,…

Full Description :

Provide promptly, efficient, courteous service to all guests. Service includes greeting, seating, talking and serving orders, taking guest remittance as required, clearing dishes and resetting tables.

ESSENTIAL DUTIES AND RESPONSIBILITIES

These include the following:

  • Develop and maintain professional functional working relationships with IHOP employees and guests.
  • Execute the “Service Guidelines” per the IHOP SOP to ensure a high – quality guest experience.
  • Handle guest complaints in a professional, courteous and timely manner, thank guests, and invite them to return.
  • Memorize and apply IHOP terminology, abbreviations, methodologies, and plating and menu knowledge.
  • Comply with SOP methods in regard to guest checks and server banking procedures.
  • Stock and rotate all needed supplies in the service areas and dining room as assigned per shift.
  • Comply with all local and SOP health, sanitation, and safety guidelines.
  • Clear, clean, and reset tables and clean chairs, booths, and floors after guests leave.
  • Perform all cleaning duties according to posted cleaning charts.
  • Comply with IHOP uniform and appearance standards per SOP guidelines.
  • Perform other assignments or tasks as assigned by the General Manager, Assistant manager, or acting supervisor.
  • Comply with IHop N Go program as assigned

Job Types: Full-time, Part-time

Pay: $9.00 per hour

Benefits:

  • Dental Insurance
  • Employee Assistance Program
  • Employee Discount
  • Health Insurance
  • Paid Time Off
  • Vision Insurance

Schedule:

  • Day Shift
  • Holidays
  • Night Shift
  • Weekends

Experience:

  • Server: 1 year (Required)
  • Restaurant: 1 year (Required)

License:

  • TABC (Preferred)

Shifts:

  • Morning (Preferred)
  • Evening (Preferred)
  • Overnight (Preferred)

Additional Compensation:

  • Tips
  • Store Discounts

Work Location:

  • One location

Hours per week:

  • 20-29
  • 30-39

Pay Frequency:

  • Bi weekly or Twice monthly

This Company Describes Its Culture as:

  • Detail-oriented -- quality and precision-focused
  • Outcome-oriented -- results-focused with strong performance culture
  • People-oriented -- supportive and fairness-focused
  • Team-oriented -- cooperative and collaborative

This Job Is:

  • Open to applicants who do not have a high school diploma/GED
  • A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
  • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
  • A job for which all ages, including older job seekers, are encouraged to apply
  • Open to applicants who do not have a college diploma

Company's website:

  • ROMULUSINCCOM

Benefit Conditions:

  • Only full-time employees eligible

Work Remotely:

  • No

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