Studio Manager Amazing Lash Studio Monroe

Title Studio Manager
Date 2020
Company Amazing Lash Studio
City Monroe

Short Description :

By greeting, assisting, and quickly responding to customer questions and needs Demonstrates desired behavior for staff including focus on membership sales, customer service, cash management, retail sales, member retention, staff interaction, and followup with guests Amazing Lash Studio ,…

Full Description :

is the industry leader for Eyelash Extension services with a mission to create lasting beauty and confidence through passion, dedication and excellence so our guests will look and feel AMAZING!

Manager Benefits {Please add your studio’s specific benefits here}:

  • Competitive pay and bonus structure
  • Paid Time Off (PTO)
  • Free and discounted services

Manager Responsibilities

  • Act as the general manager / operations manager of the : Manage and oversee all aspects of studio operations.
  • Operations manager duties include ensuring a high level of service, and execution of organizational standards.
  • Acts as main sales manager and sales trainer by identifying training needs and providing ongoing training, coaching, and role-playing opportunities to the team as needed
  • Sales management duties include management and motivation to set, achieve, and exceed personal, team, and individual membership sales and retail sales goals.
  • Assists Franchisee in setting and achieving membership and retail sales goals
  • Consistently creates a friendly environment for our guests by greeting, assisting, and quickly responding to customer questions and needs
  • Demonstrates desired behavior for staff including focus on membership sales, customer service, cash management, retail sales, member retention, staff interaction, and follow-up with guests.
  • Provides strong leadership / management presence
  • Maintains quality service by enforcing organization standards
  • Coaches and trains sales associates / customer service and esthetician and cosmetologist staff on the sales and operations process
  • Manages sales associates / customer service and esthetician and cosmetologist staff and schedules
  • Inventory management
  • Maintains an impeccable and clean studio

We are looking for a manager who:

  • Experience in management including but not limited to experience as a sales manager, operations manager, or general manager.
  • Has excellent leadership, general manager, and sales manager skills; ability to lead team in an organized and efficient way ensuring operations runs smoothly.
  • Implement structure, policies, and procedures.
  • Customer Service oriented
  • Ability to identify and problem solve, set expectation, goals, and delegate
  • Strong verbal and written communications skills
  • Possess strong interpersonal skills to communicate with confidence to both internal personal and external customers
  • Must be an excellent organizer and problem solver with strong project management skills
  • Ability to work a minimum of 35 hours per week
  • Must be able to work flexible days and hours; including nights, weekends, and holidays
  • Competent trainer and motivator
  • Millennium Salon Software experience a plus

Apply today to see if ® is a great fit for you. We would love to meet you and discuss the possibility of a long and rewarding career!

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