Parts Specialist Victory Automotive Group Morristown
31 July 2020
Victory Automotive Group
Short Description :
And accessories and can accurately answer questions and satisfy customer requirements in person or on the phone This position receives and stocks incoming parts, as well as performing warehouse housekeeping duties Maintains accurate record keeping and ,…
Full Description :
EAST TENNESSEE NISSAN (MORRISTOWN, TENNESSEE) The Parts Specialist is knowledgeable about automotive parts and accessories and can accurately answer questions and satisfy customer requirements in person or on the phone.
He or she locates automotive parts within the current inventory or from other sources (such as the internet, vendors, other dealerships, etc.) and arranges for delivery and installation. This position receives and stocks incoming parts, as well as performing warehouse housekeeping duties.
The ideal candidate may have a high school diploma or GED and previous experience with automotive parts and accessories. He or she must have a pleasant and courteous personality, strong customer service and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.
This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position.
Parts sales, in-person and over the phone
Maintains accurate record keeping and tracking of all incoming and outgoing parts
Locates accessories and parts when dealership is out of stock
Monitors parts inventory and maintains storage area in good condition
Maintains up-to-date knowledge of all vehicles, accessories, and promotions
Maintains accurate sales documentation
Supports the the service department and ensure all parts are billed correctly
Ensures safe and on-time delivery of parts to the dealership and following all company procedures and standards
Maintains warehouse housekeeping standards
Utilizes manuals to identify appropriate part(s) for make, model and year of vehicle being serviced
High school diploma or GED
Automotive parts experience preferred
Dealership and Reynolds and Reynolds experience a plus
Strong organizational and problem-solving skills
Helpful attitude and friendly demeanor
Highly professional and dependable
Strong computer and internet skills
Able to bend, kneel, squat, stand, and lift heavy objects as needed