Communication Operator (Police 911) City of Dover Dover

Title Communication Operator (police 911)
Date 2020
Company City of Dover
City Dover

Short Description :

The primary duties of this position are to dispatch emergency services in response to calls for assistance Requires normal visual acuity and field of vision, hearing, speaking, and color perception as well as good physical and mental ,…

Full Description :

Communication Operator
Police Department

The City of Dover is currently seeking qualified applicants for the position of Communication Operator in the Police

Department. This position is in the Police Departments’ 911 Communication Center. The primary duties of this position are to dispatch emergency services in response to calls for assistance.

Job Responsibilities

  • Responsible for answering emergency services phones (911 phones)
  • Dispatching appropriate emergency services
  • Maintaining emergency reference materials
  • Obtaining service in event of equipment failure
  • Maintaining various logs, charts, and recordings to provide records of all emergency and non-emergency actions for follow-up investigative, administrative, or legal action
  • Monitors the building security system, including security cameras

Required Qualifications

  • High school diploma or GED
  • Three (3) months of related experience with operating computers and understand basic computer functions
  • Ability to obtain and maintain DELJIS certification
  • ability to remain calm in crisis situations is vital, handle high stress situations and multitask
  • Ability to speak clearly and distinctly, and deal tactfully with the public
  • Ability to work rotating shifts (currently 12-hour shifts))
  • Requires normal visual acuity and field of vision, hearing, speaking, and color perception as well as good physical and mental health
  • Experience in DELJIS and NCIC preferred
  • Experience with Microsoft Outlook preferred
  • Pro Q&A and Emergency Police Dispatching (EPD) preferred

To view the entire job description, please visit, https://www.cityofdover.com/job-titles-and-rates and click on DOE Union Employees Job Titles

A criminal background investigation will be required. A dispatching test will be required of all candidates. Psychological testing and a physical exam are pre-employment requirements

Compensation

  • Health, dental, vision and group life insurance
  • 401a and 457 deferred compensation plans
  • Paid vacation and sick leave

To Apply Submit the Following

  • City of Dover employment application (www.cityofdover.com/jobs)

Ethical conduct and honest behavior are our basic organizational values. Candidates will be instrumental in assisting to make Dover a place where people want to live through our motto – D*edication , Ownership , Vision , Excellence and R*eliability

City of Dover is an Equal Opportunity Employer.

Hourly Rate: $18.35
Closing Date: July 16, 2020

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) Matching
  • Dental Insurance
  • Disability Insurance
  • Employee Assistance Program
  • Flexible Spending Account
  • Health Insurance
  • Life Insurance
  • Paid Time Off
  • Retirement Plan
  • Tuition Reimbursement
  • Vision Insurance

Schedule:

  • 12 Hour Shift

Experience:

  • related computer: 3 years (Required)

Education:

  • High school or equivalent (Required)

License:

  • DELJIS or obtain (Required)

Work authorization:

  • United States (Required)

Work Location:

  • One location

Company's website:

  • www.cityofdover.com

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