Access Associate Diabetes & Endocrinology Unity Rochester

Title Access Associate
Date 17 October 2020
Company Diabetes & Endocrinology Unity
City Rochester

Short Description :

As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing checkin and checkout procedures and processing payments Greeting patients providing direction as needed and ,…

Full Description :

As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families.

STATUS: Part Time

LOCATION: Unity Diabetes Center (2655 Ridgeway Ave #220)

DEPARTMENT: Unity Diabetes Center / Endocrinology

SCHEDULE: Various Shifts

ATTRIBUTES

  • 2 year degree or equivalent combination of education and work experience preferred
  • Intermediate computer skills
  • Excellent customer service and communication skills

RESPONSIBILITIES

  • Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments
  • Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable
  • Billing & Payments. Collect and process payments when applicable
is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran

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