Sales Associate - Retail Express Factory Outlet Glendale, AZ 85305

Title Sales Associate - Retail
Date 01 August 2020
Company Express Factory Outlet
City Glendale, AZ 85305

Short Description :


Full Description :

Please also fill out our store specific application.

The Brand that Gets You to What’s Next

Express is the vibrant, confident lifestyle brand for ambitious people, providing the latest fashion for style-obsessed men and women since 1980. Our mission is to provide inspiration and confidence through fashion to help people get to what's next in their day, and their lives. With more than 600 retail and outlet stores throughout the United States, Puerto Rico and Latin America, and a best-in-class online/mobile shopping experience at, Express brings city-inspired style to customers across the globe.


The Sales Associate is responsible for providing a great in-store shopping experience for customers. The Sales Associate assists with additional tasks including, but not limited to, stocking, cleaning, and folding merchandise.

Flawless Execution

  • Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
  • Follow company policies and procedures to ensure the safety of all our associates and customers.
  • Assist with product launch changes according to company SOP.

Provide a Great Customer Experience

  • Deliver on all aspects of the customer experience model.
  • Process transactions quickly and accurately reducing the customers wait time.
  • Positively resolve customer service-related issues as they arise and determine resolution or escalate further – communicate all issues and resolutions to Store Management.
  • Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.

Other essential functions may occur as directed by your supervisor.

Essential Qualifications

  • Education: High School or Equivalent
  • Years of Experience: 0-2 of relevant job experience - minimum 6 months
  • Proficient in use of technology (iPad, registers)
  • Meets defined availability criteria, including nights, weekends and non-business hours
  • Meets physical requirements

Preferred Qualifications (skills and abilities)

  • Previous reatil experience preferred
  • Customer service skills and ability to interact with customers
  • Strong verbal and written communication skills specifically with customers, sales leadership team and associates
  • Demonstrated collaborative skills and ability to work well within a team


As an equal opportunity employer, Express does not discriminate in hiring or terms and conditions of employment on the basis of any federal, state, or locally protected class. Express only hires individuals authorized for employment in the United States.

Notification to Agencies: Please note that Express does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement andapproval from HR to submit resumes for a specific requisition, Express will not consider or approve payment to any third-parties for hires made.

Job Type: Part-time


  • Holidays
  • Monday to Friday
  • Weekends


  • Retail customer service: 1 year (Preferred)
  • retail sales: 1 year (Preferred)
  • Loyalty program: 1 year (Preferred)

Work Location:

  • One location

Pay frequency:

  • Every other week

Work includes:

  • Evenings
  • Weekends
  • Holidays

Paid Training:

  • Yes


  • Store Manager
  • Assistant Manager
  • Shift Lead

Shifts announced:

  • Weekly

Work Remotely:

  • No

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