Research Representative Suncoast Credit Union Tampa
Suncoast Credit Union
Short Description :
Compliance with the Credit Union policy, NCUA Rules and Regulations and the State of Florida requirements Basic knowledge and understanding of Credit Union products, services, policies, and procedures, including, but not limited to, the types of documents and records used by the ,…
Full Description :
Duties and Responsibilities
Performs all research and retrieval of copies or transactions as requested by members or other Credit Union departments.
Processes incoming physical and image mail postings to members’ accounts.
Participates in the destruction of records beyond retention in compliance with the Credit Union policy, NCUA Rules and Regulations and the State of Florida requirements.
May maintain record destruction logs and helps coordinate work designated for shredding.
Recommends changes as needed in the Records & Imaging Department.
Keeps supervisor advised of all daily work progress and issues.
Attends job-specific training classes as requested by manager. This includes, but is not limited to, completing annual BSA/AML Compliance Training and understanding employee’s role in maintaining an effective BSA/AML compliance program, and completing FACT Act Red Flag training.
Minimum Education, Experience and Skill Requirements
High school diploma or equivalent.
2 years previous research/records keeping or related experience, preferably with a financial institution.
Basic knowledge and understanding of Credit Union products, services, policies, and procedures, including, but not limited to, the types of documents and records used by the Credit Union, the member account numbering system, and past systems used by the Credit Union to maintain records.
Basic knowledge and understanding of regulatory compliance necessary to successfully perform job responsibilities.
Basic knowledge and understanding of all Credit Union computer systems and software programs required to perform job duties.
Good verbal and written communication skills and interpersonal skills in order to interact professionally and effectively with members and staff.
Must be able to organize own work and solve routine problems.