|Title||Senior Clerk - 64065368|
|Date||27 May 2020|
|Company||The State of Florida|
|City||Gainesville, FL 32641|
Requisition No: 181721
Agency: Department of Health
Working Title: SENIOR CLERK64065368
Position Number: 64065368
Posting Closing Date: 06/03/2020
Must have a high school diploma or its equivalent. Must have reliable transportation. Must be willing to work 8:00am to 5:00pm Monday through Friday with 1-hour lunch or 8:30am to 5:00pm with a half hour lunch. Must have at least one year of experience using computers and computer programs such as Word, Excel, or Medical Client databases. Must have experience cashiering; collecting fees via cash, check and credit card transactions. Must have experience verifying Florida Medicaid, Medicare or third-party insurance coverage through FLMMIS, Availity or other electronic method. Experience using an Electronic Health Record preferred. Experience scheduling appointments through an Electronic Health Record preferred. Experience with Florida Shots preferred. Bilingual preferred.
Answers multi-line switchboard, ensuring calls are answered promptly, professionally, courteously, and are routed to the appropriate areas. Performs receptionist duties for QLOW, including verifying, scheduling, adding, and checking appointments into the system. Acts as front line receptionist assisting clients with information regarding the Health Department, checking Medicaid and third party insurance to ensure eligibility for HD services, making appointments, and performing any additional duties not specifically designated here to ensure smooth front desk flow. Schedules appointments (including Foreign Travel) via walk-in clients, and client calls and messages. Registers new clients for appointments through FL SHOTS. Schedules existing clients requesting appointments through HMS. Ensures insurance and eligibility requirements for Health Department services are verified each time a client calls for an appointment. Queries patients to determine the proper clinic for services.
Interviews clients, evaluates income, family status and insurance to determine need and eligibility for health department services, PEPW Medicaid, and /or FP Waiver Medicaid. Initiates and completes necessary forms to open electronic charts, document eligibility and process yearly financial eligibility updates. Uses electronic systems to verify current coverage of insurance and financial documentation to determine client SFS. Checks clients in for appointments. Provides information on various clinic services and eligibility for those services. Assists clients who want to change from their current provider to the health department as their primary care provider. Inputs client's original demographic information into HMS via FL SHOTS. Updates demographics in both systems as changes occur. Ensures appropriate verification of client identification and changes are scanned into electronic chart. Ensures all records have updated labels before routing client to clinic. Ensures correct client status is designated on each electronic chart every visit. Performs Medical Release through appointments in QFLOW. Ensures HEDIS calls are made, letters sent if appropriate, and logged correctly.
Provides back-up/rotates coverage, assisting with breaks and coverage during staff absences and extended clinic hours and as scheduled. Performs related work as required.
Provides coverage to SW and Alachua Clinics if necessary.
Responsible for securing the designated information sets for purpose of protecting confidentiality, data integrity, and appropriate access for all information, both confidential and public record, which is stored in hard copy or electronic formats.
**NOTE: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. **
This position requires a security background check and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration.
Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.
Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.
Department of Health Career Service employees enjoy the following benefits:
Your take home pay can be significantly influenced by your insurance premiums. Compare your current premium with the State of Florida employee premiums!
Monthly employee premium for the standard PPO/HMO:
Single coverage is $50
Family coverage is $180
Monthly employee premium for the High Deductible Health Plan PPO/HMO:
Single coverage is $15
Family coverage is $64.30.
is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
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