Customer Service Representative II American National Family of Companies League City

Title Customer Service Representative Ii
Date 2020
Company American National Family of Companies
City League City

Short Description :

Flexible spending accounts, matching 401k, paid time off, paid holidays, tuition reimbursement, healthwellness initiatives, and a volunteer program where employees are provided PTO for giving their time to a charity of choice, and referral bonuses Learn more about ,…

Full Description :

American National is an established, stable, and successful multi-line insurance corporation that has provided financial strength and a sense of security to employees, customers and business partners since 1905. We’ve been recognized by Forbes as one of America’s most trustworthy financial companies and best mid-sized employers. With focus on our organization’s values and cultural richness: Financial Strength, Integrity, Respect, Service and Teamwork (FIRST) and Agility, Collaboration, and Engagement (ACE) we continue to pursue our vision to be a leading provider of financial products and services for current and future generations.

What’s in it for you?

American National supports a comfortable, diverse, and inclusive work environment, following a casual dress code and focus on healthy work-life balance. We understand that comprehensive benefits are important which is why we offer a generous package that includes: medical, dental, vision, short and long-term disability, life insurance, flexible spending accounts, matching 401(k), paid time off, paid holidays, tuition reimbursement, health-wellness initiatives, and a volunteer program where employees are provided PTO for giving their time to a charity of choice, and referral bonuses! We also offer a comprehensive wellness program that includes onsite fitness centers and classes or discounted gym memberships, free health screenings, free flu shots, and more.

Who we are.

American National is a successful and stable corporation guided by five core values: Financial Strength, Integrity, Respect, Service and Teamwork. We are among America’s Most Trustworthy Financial Companies according to Forbes. We’ve spent the last 110+ years earning this reputation and we work each day to expand this legacy. We know we’re not just selling insurance, we’re providing security and peace of mind to our 5 million policyholders.

The growth, innovation and success of American National are driven by our incredible employees who thrive on delivering exceptional service to our clients. Success begins and ends with our people. Their loyalty and dedication to American National is why we’re successful.

If you share our values and can contribute to our mission of providing the highest quality service to our clients, we want to hear from you!

Why join us?

We know that our employees’ lives encompass much more than the time they spend at work. To help them maintain a healthy work/life balance, we’ve compiled a generous benefits package, including: medical, dental, vision, short and long-term disability, life insurance, flexible spending account, matching 401(k), paid time off, paid holidays, tuition reimbursement and referral bonuses.

We’ve also incorporated unique benefits like our volunteer program where employees are provided PTO for giving their time to a non-profit of their choice. Healthy employees are productive employees so we also have a comprehensive wellness program that includes onsite fitness centers and classes or discounted gym memberships, free health screenings, free flu shots, and more.

Customer Service Representative II

Are you a results-driven individual who has a keen ability to align your work to the big picture? Do you enjoy being part of a team that makes a direct impact on the business? Here’s an opportunity for you!

American National is seeking a Customer Service Representative II to strategically support the Life and Annuity Customer Service Division. You will have the ability to utilize your analytical skills to review policies in order to provide an excellent client experience. Strong attention to detail and accuracy are extremely important to ensure accurate communication and protect the company’s interests while meeting the client’s needs.

You can expect a management team that encourages innovation and promotes a collaborative, team environment – focused on your success.

Qualifications

  • High School education or GED.
  • Proficient computer knowledge and ability to navigate multiple systems.
  • Bilingual skills helpful.
  • Must have excellent communication skills and/or aptitude especially over the phone. Must be able to listen, have high ethics, be able to multi-task, and have good decision-making skills.
  • Experience in a call center, customer service experience or claims handling is preferred.

Hiring Practices

The preceding job posting was designed to indicate the general nature and level of work performed by employees assigned to this position. It is not intended to be interpreted as a comprehensive list of all duties, responsibilities, and qualifications.

American National’s recruitment policies help us place individuals in a timely and efficient manner. Only the most qualified candidates will be contacted by our recruiting team. Candidates may check the status of their application(s) by logging into our Career Portal.

Learn more about our company, by following us on social media: LinkedIn, Facebook, Instagram, Twitter: [at]CareerswithAN

American National is an equal opportunity employer, committed to enhancing a diverse and inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

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