Customer Service Agent WilliamsSonoma Inc. Customer Care Centers Dallas

Title Customer Service Agent
Date 2020
Company WilliamsSonoma Inc. Customer Care Centers
City Dallas

Short Description :

With anything from placing orders and facilitating returns, to locating products and scheduling deliveries for all of our WilliamsSonoma brands Seasonal Customer Service Agents Work from Home in Dallas Strong ability to communicate both verbally and written with capable data entry ,…

Full Description :

Williams-Sonoma Inc.
Seasonal Customer Service Agents – Work from Home in Dallas!
Job Description: Why you and why us?
Who are our Customer Service Agents? They are people who truly care about creating a seamless experience for our customers. Agents are trained in taking calls to assist customers with anything from placing orders and facilitating returns, to locating products and scheduling deliveries for all of our Williams-Sonoma brands. If you consider yourself a blend of determination with a heart of gold, THIS.IS.YOUR.OPPORTUNITY.
Job Duties: Your day to day
  • Solve the problem efficiently: Quick with quality
  • Make it personal: Take ownership
  • Inspire customer loyalty: Give them a reason to come back
  • Listen Carefully: Be attentive
  • Emphasize our effort: Because we care
What Benefits do you offer?
  • 40% Discount on most merchandise!
  • Fun contests / rewards and recognition programs
  • Growth / Promotional Opportunities
  • Paid Training from the comfort of your home
  • Overtime, overtime, overtime
  • Pay = $14.00/hr
Essential Functions: The nuts and bolts
  • Address customer questions and concerns regarding product and delivery information
  • Provide product information, review alternative solutions if an item is out of stock and place orders for the customer.
  • Successfully negotiate and appease customers using a variety of methods established by Williams-Sonoma, Inc., guidelines.
  • Check inventory, process returns, issue replacements and credits for damaged or defective merchandise
  • Perform other duties as assigned
Qualifications: What you need to apply
  • High School diploma or GED
  • 1 – 2 years previous customer service experience
  • Experience in a performance-based or metric-driven environment
  • Strong ability to communicate both verbally and written with capable data entry skills
Important Facts: MUST HAVE THESE FOR CONSIDERATION
  • Ability to complete mandatory paid training for 3 weeks100% attendance is required
  • Must live within 30 miles of The Colony, TX
  • Must have a computer/PC/MAC with compatible OS and webcam
  • Must have a computer USB headset with microphone
  • Computer must be hard wired to your router as WiFi is not allowed due to bandwidth constraints
  • Acquire a minimum internet upload speed of 6 mbps and 10 mbps of download speed before training (Not sure if you have this? Check here: http://speedtest.wsgc.com/ )
  • WE SUGGEST YOU READ THROUGH THE SYSTEM REQUIREMENTS TO ENSURE YOUR OPERATING SYSTEM IS COMPATIBLE. This will be sent after you apply.
  • Interested in learning a little more? Check out this video below!

Recomended Jobs

  Regional Customer Service Representative

Date : 26 October 2020 | Company : West Shore Home | Location : Dallas

_It is the policy of West Shore Home to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status,…


  Specimen Collector

Date : 26 October 2020 | Company : A & D Tests Inc | Location : Mesquite

Must have valid driver's license, car insurance, and reliable transportation. Training includes certification as a Specimen Collection Technician and Breath…


  Warehouse Worker (Dallas TX)

Date : 26 October 2020 | Company : SmartHire | Location : Dallas

Completes deliveries by driving truck or van to and from vendors. Maintains truck or van by completing preventive maintenance requirements and arranging for…


  Claims Adjuster Trainee

Date : 26 October 2020 | Company : Progressive | Location : Arlington

Diverse, inclusive and welcoming culture with Employee Resource Groups. Bachelor's degree or a combined total of five years of work experience and/or college…


  Gift Cart Cashiers – $11/hr

Date : 27 October 2020 | Company : Dallas Arboretum | Location : Dallas

Ability to stand for extended periods and work on all weather conditions. Talented individuals are needed to fill temporary positions during our Fall and…