Front Desk Receptionist Arlington Center for Dentistry Arlington

Title Front Desk Receptionist
Date 2021
Company Arlington Center for Dentistry
City Arlington

Short Description :

Time or full time front desk receptionist Candidate must have previous experience working as a receptionist or similar customer service role involving communication with customers, patients, or insurance companies Dental radiation safety certification and experience with taking dental ,…

Full Description :

Arlington Center for Dentistry is seeking a reliable part time or full time front desk receptionist. Dental or medical office experience is preferred, but not necessary. Candidate must have previous experience working as a receptionist or similar customer service role involving communication with customers, patients, or insurance companies. This is a great opportunity for college students or for anyone seeking a flexible position. Options to work at our other location, Arlington Center for Dentistry may be available for those interested in more hours.

Our office hours are:

  • Monday-Friday... 8am-7pm
  • Saturday... 8am - 3pm
  • Sunday... Closed

Responsibilities:

  • Prepare and present treatment plans with financial estimates to patients
  • Confidently communicate with patients by phone/online through email and DemandForce
  • Verify insurance benefits and communicating with insurance representatives when necessary
  • Sending claims and pre-authorizations to insurance companies in a timely manner
  • Contacting patients to schedule appointments for treatment after pre-authorizations and approvals are received
  • Manage provider schedule efficiently while scheduling appointments
  • Working with clinical staff to effectively manage patient flow and providing all necessary information needed from patients
  • Greeting patients and providing appropriate treatment, policy, and consent forms
  • Keep accurate and up-to-date patient records
  • Prioritizing and completing tasks efficiently
  • Understand and abide by HIPPA regulations
  • Billing patients and explaining insurance benefits

Preferred qualifications:

  • Reliable transportation (required)
  • Strong computer and customer service skills
  • Proficiency in English
  • Bilingual (not required)
  • Knowledge of Dentrix and dental terminology/procedures
  • Candidate must be responsible and have professional demeanor
  • Must have great problem solving and time management skills
  • Dental radiation safety certification and experience with taking dental x-rays is a plus, but not required (possible opportunity to train right candidate)
  • Able to work independently and as a team
  • Familiar with medical/dental insurance fee schedules, deductibles, annual maximums, etc.

Job Type: Part-time

Benefits:

  • Flexible schedule

Schedule:

  • Monday to Friday
  • Weekends

Experience:

  • Microsoft Office: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)

Work Location:

  • One location

Hours per week:

  • Less than 10
  • 10-19
  • 20-29
  • 30-39

Work Remotely:

  • No

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