Cashier/Sales Floor Team Member The Michael's Companies Lakewood

Title Cashier/sales Floor Team Member
Date 2020
Company The Michael's Companies
City Lakewood

Short Description :

Stocking processes to ensure truck standards are followed and completed within budget Educate customer on Voice of Customer VOC survey Execute cash handling to standards Engage customers on ,…

Full Description :

We're here for the makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world!

Major Activities

  • Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards
  • Provide a fast and friendly check out experience
  • Execute cash handling to standards
  • Engage customers on benefits of Rewards and complete enrollments
  • Educate customer on Voice of Customer (VOC) survey
  • Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
  • Responsible to complete merchandise recovery and maintenance to include the merchandise return / go back process
  • Support shrink and safety programs
  • Assist with Omni channel processes
  • Acknowledge customers, help locate product and provide solutions
  • Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
  • Cross trained in Custom Framing selling and production
  • Other duties as assigned

Preferred Type of experience the job requires

  • Retail and/or customer service experience preferred

We are an Equal Opportunity Employer. Check out our EEO policy https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf [eeoc.gov

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