AM Operations Assistant - Hayward, CA OnTrac Fremont

Title Am Operations Assistant - Hayward, Ca
Date 2020
Company OnTrac
City Fremont

Short Description :

Assist drivers in the checkout process verifying that all packages are out for delivery Knowledge of branch routes, problem packages, drivers and customer base ,…

Full Description :

is hiring!

It’s a great time to join ! We are hiring for one of our most important roles, Operations Assistant! Come join us and work together as a team to ensure our customers get their packages on time!

Shift: Monday-Friday 7AM-4PM

What you can expect as an Operations Assistant at :

  • Fun work environment, opportunity for career advancement!
  • Get paid WEEKLY!
  • Career Path, many of our employees are promoted into leadership roles!
  • Teledoc – an easy way to speak to a doctor over the phone and receive medical advice and even prescriptions without having to go into the office!
  • Paid sick leave and possible 401k contributions!
  • Shift: Tues – Sat. 5:30am – 2pm

What you’ll do as an Operations Assistant at

  • Maintain and contribute to a safe work environment by adhering to policies and procedures as outlined in the Company Safety Program.
  • Research, analyze, and report on daily compliance to management. Prepare business reports as often as required and forward to management.
  • Work with computer system for accurate package status by updating the system with accurate information for customers, customer service team and other facilities. Update the internal system with comments regarding package status visible to the entire network.
  • Assist drivers in the checkout process verifying that all packages are out for delivery. Reporting missing packages or packages not out for delivery. Track packages and daily records accounting.
  • Process and document problem packages. Upload pictures and comments into the system and send to the account manager. Prepare packages to go out for delivery.
  • May be required to communicate with customers regarding their package status. Will have direct contact with both internal and external customers.

Who are you?

This position requires the following competencies:

  • Demonstrates Business and Technical Acumen:
  • Advocates and Leads Change
  • Engages and Inspires Others
  • Communicates and Influences
  • Develops Self and Others:
  • Customer Focused:
  • Self-Management:

Work Environment:

While performing the duties of this job, the employee will work both in warehouse and office environment. The noise level is usually moderate.

Physical Demands:

While performing the duties of this job:

  • The employee is regularly required to talk or hear.
  • The employee is frequently required to stand, walk, sit, and use hands to handle or feel.
  • The physical activity associated with this position is considered high. The employee will regularly lift, push, pull and/or move items averaging 50 pounds and occasionally up to 75 pounds.
  • The employee is occasionally required to stoop, kneel or crouch.
  • Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to focus.

Minimum Requirements:

  • High school diploma or general education degree (GED) required.
  • One year of related industry experience and/or training in transportation and delivery or equivalent combination of both education and specific work experience required.
  • Knowledge of branch routes, problem packages, drivers and customer base.
  • Ability to compute and apply concepts to practical situations.
  • General working knowledge of Microsoft Word and Excel programs.
  • Ability to add, subtract, multiply and divide.

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