Receptionist - Medical Office / Urgent Care Express Care Chattanooga, TN 37421

Title Receptionist - Medical Office / Urgent Care
Date 03 August 2020
Company Express Care
City Chattanooga, TN 37421

Short Description :


Full Description :


Erlanger Express Care is seeking a friendly, compassionate, and organized Front Office Receptionist to join our healthcare team in Chattanooga, TN. The Receptionist will be responsible for providing assistance to our patients and other visitors, maintaining organization in our office, and ensuring that our environment is welcoming, calm, and quiet for our patients and their families.


· Greet patients, vendors, and other visitors to our medical center

· Answer patient questions and provide assistance when necessary

· Answer the telephone and redirect calls to the appropriate staff member, and respond to voicemails in a timely manner

· Utilize our medical office software to schedule new and follow-up appointments for our patients

· Register new patients and update necessary records

· Distribute forms and paperwork to patients and then check them over to ensure that required fields are completed appropriately

· Process patient payments in office

· Maintain confidentiality of all patient records

· Ensure that the waiting room environment remains quiet, calm, and welcoming

· Uphold the positive reputation of our medical center by always treating visitors in a friendly, welcoming, and compassionate manner


· High school diploma or equivalent

· Must be flexible with shifts and able to work Monday-Friday 7am-8pm and weekends

· 2+ years of experience working as an administrative assistant or in a relevant role

· Friendly and compassionate disposition

· Excellent organizational and time management skills

· Strong interpersonal communication skills

· Dedication to maintaining confidentiality of all patient records

· Any offer of employment is contingent upon the successful completion of a background check investigation and pre-employment drug test.

Job Type: Full-time or PRN

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Types: Full-time, Part-time

Pay: $11.00 - $16.00 per hour


  • Dental Insurance
  • Flexible Schedule
  • Health Insurance
  • Paid Time Off
  • Vision Insurance


  • Weekends


  • front desk: 1 year (Preferred)
  • customer service: 1 year (Preferred)
  • office administration: 1 year (Preferred)
  • receptionist: 1 year (Preferred)
  • medical office: 1 year (Preferred)

Work Location:

  • One location
  • Multiple locations

Typical start time:

  • 8AM

Typical end time:

  • 7PM

This Company Describes Its Culture as:

  • Detail-oriented -- quality and precision-focused
  • Outcome-oriented -- results-focused with strong performance culture
  • Team-oriented -- cooperative and collaborative

This Job Is:

  • Open to applicants under 18 years old, provided it is legally allowed for the job and location
  • Open to applicants who do not have a college diploma

Benefit Conditions:

  • Waiting period may apply

Work Remotely:

  • No

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