911 Operator/Dispatcher Trainee- Hourly City of Amarillo Amarillo
911 Operator/dispatcher Trainee- Hourly
08 November 2020
City of Amarillo
Short Description :
Phone calls for emergency services including but not limited to police, fire, animal control and emergency medical services EMS, triaging and dispatching those requests for service to the appropriate responders The specialists monitor the safety of citizens ,…
Full Description :
911 Operator/Dispatcher Trainee- hourly
$15.15 hr / DOQ
Is this a Civil Service Position?
Open to All Applicants
Amarillo Emergency Communication Center
Under general supervision, this position is responsible for providing 24-hour emergency communications services.
This entails receiving and evaluating incoming emergency and administrative phone calls for emergency services including but not limited to police, fire, animal control and emergency medical services (EMS), triaging and dispatching those requests for service to the appropriate responders.
The specialists monitor the safety of citizens and responders, making outgoing calls and notifications as necessary and collecting the disseminating necessary information.
High school diploma or equivalent is required.
Previous experience working for AECC is preferred. Must have good tying skills, 35 wpm is required.
Experience working in a public safety dispatching environment, 24-hour emergency communication services is preferred.
Experience in various aspects of law enforcement, animal control, fire or EMS or post high school education in a related field can partially replace years of experience in public safety dispatch as can experience in a position that requires a high level of multitasking or requires high volume communication by phone or 2-way radio.
Preference will be given to those with experience in a consolidated communications center.
"The City may consider all related education and/or experience in determining an applicant's minimum qualifications and starting salary."
Must be able to obtain and maintain the following licenses and certifications within a given time frame:
TCIC/NCIC Full Access
Priority Dispatch, Fire, Medical and Law Enforcement protocols
Basic TCOLE Telecommunicators Licensing exam.
Must pass a background investigation that includes fingerprinting.
Must be able to communicate orally in a clear manner.
The is an Equal Opportunity employer and encourages applications from eligible and qualified persons regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status, in compliance with applicable federal, state and local law.
The provides reasonable accommodations to applicants with disabilities on a case by case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Office at 806-378-4294.
Essential Job Functions:
Required to sit or stand at a computer workstation for extended periods of time while wearing a headset.
Must have normal hearing or corrected to normal hearing in both ears.
Will be required to work weekends, holidays and evening hours including working overtime (once trained) on short notice.
Posting Effective Date:
Closing Effective Date:
Open Until Filled
Optional Applicant Documents:
Resume Cover Letter Certifications or Credentials Other Document
Required Applicant Documents:
Special Instructions to Applicants: