|Title||Office Support Specialist I|
|Date||26 September 2020|
|Company||DOCCentral Facility Account|
Provides administrative support by coordinating and monitoring office and personnel related functions and activities to ensure efficient unit operations and compliance with established standards; maintains supervisor’s schedule; screens telephone calls, responds to inquiries, and directs callers to the appropriate personnel when necessary; screens and processes incoming and outgoing mail and other documents by receiving, logging, sorting, and distributing to ensure prompt delivery; maintains tracking databases and logs detailed information; composes, edits, and types routine and confidential documents including memorandums, reports, correspondence, policies and other documents; conducts research and compiles information; coordinates with agency staff, external agencies and others in order to exchange information, coordinate efforts and resolve problems; performs various secretarial duties to include, but not limited to scheduling and preparing materials for meetings; taking meeting minutes; filing; copying and distributing documents, faxing, emailing, ordering office supplies, maintaining records, operating standard office machines and equipment, etc.; maintains the intranet website; performs other duties as assigned.
Knowledge of principles and practices of office management. Excellent word processing and proofreading skills. Knowledge of Department of Correction policies and procedures. Ability to follow written and oral instructions. Ability to work independently using personal initiative. Excellent organizational skills.
This is a civil service position. Please note that salaries for union positions are determined according to the provisions of the respective collective bargaining agreement. The Department of Correction urges bilingual applicants to apply.
Applicants must have no felony convictions, to include any actions defined in 5 U.S.C. 301; U.S.C. 509, 510; 42 U.S.C. 15601-15609. The Massachusetts Department of Correction shall not hire anyone who may have direct contact with offenders, who has engaged in sexual abuse in a prison or other institution as defined in 42 U.S.C. 1997; or who has been convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force or coercion, or if the victim did not consent or was unable to consent or refuse, or who has been civilly or administratively adjudicated to have engaged in the activity described in the above paragraph. The agency shall consider any incidents of sexual harassment in determining whether to hire anyone who may have contact with offenders or residents.
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