Great attention to detail as well as the ability to multitask, with the confidence to work on your own Must be congenial on the telephone Must demonstrate excellent oral and written communication skills and the ability to listen effectively ,…
Full Description :
Our fast-paced North American Title has a full time opening for a professional Call Coordinator who will also have escrow assistant responsibilities. This position requires exceptional customer service skills and a great attention to detail as well as the ability to multi-task, with the confidence to work on your own. The right person must have a positive attitude and be able to handle high stress situations on a daily basis as well as the ability to complete the following task.
*** If you have experience in the escrow platform Softpro, that is plus!
Order payoffs and final utilities for files; verify payoffs match title commitments.
Handle all file requirements prior to closing, including but not limited to liens, judgments, and bankruptcy requirements
Obtain most past and present tax information; ensure current taxes have not been paid.
Order and follow-up on HOA letters, bylaws, financials, and irrigation.
Assist with entering figures from lender.
Assist with printing documents for closing.
Print checks for closing.
Assist with faxing figures to lenders/Realtors.
Must demonstrate excellent oral and written communication skills and the ability to listen effectively
Must have the ability to work independently, maintain confidentiality of information and meet deadlines
Must demonstrate discretion, integrity and fair mindedness consistent with company standards, practices, policies and procedures
Must have the ability to organize and prioritize daily/monthly work
Must be able to establish good working relationships with management, colleagues, clients
Must present a professional appearance and demeanor
Must be congenial on the telephone
Must have proficient computer skills
Job Type: Full-time
Salary: $36,000.00 to $66,000.00 /year
Escrow: 1 year (Preferred)
relevant: 1 year (Preferred)
Escrow Assistant: 1 year (Preferred)
Paid time off
This Job Is Ideal for Someone Who Is:
Dependable -- more reliable than spontaneous
People-oriented -- enjoys interacting with people and working on group projects
Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
Detail-oriented -- would rather focus on the details of work than the bigger picture
Achievement-oriented -- enjoys taking on challenges, even if they might fail
Autonomous/Independent -- enjoys working with little direction
Innovative -- prefers working in unconventional ways or on tasks that require creativity
High stress tolerance -- thrives in a high-pressure environment
This Company Describes Its Culture as:
Innovative -- innovative and risk-taking
People-oriented -- supportive and fairness-focused